WFCO Online ‘Toolbox’ among new resources for RV service centers

WFCO Electronics’ Power Pros have beefed up WFCO’s new website with a number of helpful resources for RV technicians, including how-to videos and a handy online “Toolbox” of information. Such resources enable RV service centers to effectively troubleshoot RVs and to easily upgrade converters and power centers with the latest WFCO technology.

“Our Power Pros have more than 50 years of combined expertise in RV manufacturing and service,” said Tom Ryan, WFCO vice president of sales and marketing. “For our Aftermarket partners, we’re just a phone call away for quick installation and troubleshooting assistance.”

“Now, we’ve also created a number of informational resources that can be easily accessed online. The videos, in particular, can be most helpful, as they are like having a Power Pro expert right in the shop with you.”

At the same time, WFCO’s online “Toolbox” is a growing resource that can be found under the company’s website’s “Support” tab, where various helpful information charts can be accessed. These include:

  • An extensive cross reference chart that provides an equivalent WFCO product for obsolete brands, and for both out-of-date or current converters and power centers. There are millions of RVs on the road with obsolete converter brands and with older technology products. WFCO has the most extensive portfolio of power products in the industry, from which service centers can find a match for those brands that no longer exist as well as older and current power products.
  • Troubleshooting guides that provide an efficient sequence of step-by-step analysis that allows technicians to quickly diagnose and fix whatever problem is occurring.

* A torque chart that provides proper torque values for WFCO converters, power centers, inverters and transfer switches, thus helping technicians avoid potential problems due to over-torqued or under-torqued electrical connections.

Other helpful information and previews of new WFCO products can be found in dealer-focused e-bulletins posted on the website. Personnel can subscribe on the WFCO site for these periodic, information-laden bulletins to stay abreast with the latest products and services from WFCO.

“The Toolbox, videos and e-bulletins are a few of the communication channels we have created over the past year to amplify our support for those providing service for RV owners,” said Ryan. “As with our product lines, you can expect to see continuous improvement in these kind of resources as well.”

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