WFCO’s Power Pros™ are always on-hand to help with your technical needs whenever they may arise. Our tech support hotline, which is manned by any one of our Power Pros™ team members at any given time, is open Monday – Friday from 7:00 am until 4:00 pm EST. We are here to answer any question you may have about your WFCO electrical products as promptly and expertly as possible.
WFCO’s Power Pros™ team is made up of four professionals boasting more than 50 years of RV industry experience. Most have built and/or serviced RVs and have a wide range of experiences with engineering and technical support of electrical products, including an RVIA certified staff technician. They have dedicated themselves to being the top resource for all WFCO clients, from manufacturers to dealers and RV owners.
Communication and customer support is always top of mind for us here at WFCO. It is extremely important to us that we not only help our customers answer any questions they may have, but simultaneously create a solution that helps our customers achieve their goals. With over 50 years of technical experience and expertise, WFCO can be a great resource to dealers, so we’ve initiated a program called the Proactive Power Pros (PPP). In this program, WFCO’s Power Pros actively reach out to RV dealerships, by phone or in person, to see if there are any areas of power related concerns that we can help find a solution for.
Our Power Pros help dealers with a variety of product issues, including performance, installation, feature specification, model selection, replacement, and upgrades using WFCO products. In addition, the PPP program highlights support tools offered to dealers through our website, such as product conversion charts, warranty information, and our e-newsletter. We want RV dealerships and service centers to know we are there for them and are paying attention to their needs. WFCO’s PPP program is proactively engaging these dealerships and service centers to let them know we are always there to assist them in whatever they need in every way we can.
To learn more about WFCO’s PPP program or to speak to one of our Power Pros, visit our website at www.wfcoelectronics.com or give us a call at 877-294-8997.